Dispute Mediation Service offers comprehensive training classes in conflict resolution at affordable prices. Each seminar is specifically designed to help participants understand what conflict is and how to help disputants reach agreement. Our training is a must for corporate executives, department managers and supervisors, business owners, HR professionals, attorneys and individuals aspiring to become professional mediators. You’ll learn to hone your listening skills, facilitate productive discussions and negotiate with confidence. Check here for a full list of classes »

Training Schedule

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Dispute Mediation Service

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What is DMS?

Since 1981, Dispute Mediation Service has helped more than 250,000 people in Dallas County handle over 57,000 disputes. We are Dallas County’s oldest and most experienced non-profit agency offering the greater Dallas community affordable dispute resolution services.

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DMS' Role

Our role at DMS is to coordinate the resolution of disputes from intake to closing. At DMS we provide education and information on alternative dispute resolution (ADR) options, obtain agreements to use an ADR option to resolve the conflict, schedule and confirm the date of the session, assist in the selection of neutral third-party experts (conciliator, mediator, or arbitrator), and conduct the session in facilities conducive to settlement. Ultimately, DMS is committed to providing a constructive process for individuals and organizations in conflict.

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Why DMS

At DMS, we make it a priority to provide the highest levels of community care. Client surveys reflect this and speak to our success. Ninety percent of our clients express high levels of satisfaction with our services. Ninety two percent tell us they believe their cases would have gone to trial without DMS assistance.

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